Help
Get help to use this service
Contact our customer services team if you need help doing things online, or want support with legal aid administration or training:
- telephone: 0300 200 2020
- webchat: on our training website (opens in new tab)
If you are having technical problems, for example you are seeing error messages, email online-support@justice.gov.uk.
Find out more about legal aid and your options
If you are unable to use this service because you do not give legal advice or provide legal services, you can:
- check if you can get legal aid (opens in new tab) as an individual
- check if you can get free and confidential advice from Civil Legal Advice (opens in new tab)
- find out more about legal aid (opens in new tab)
- find out what information we use to check who can get civil legal aid (opens in new tab)